When accidents occur in health care, providers and health systems have an urgent responsibility to respond to prevent future harm.
In this 11-week course, you’ll learn to improve your event review process with a unique approach — endorsed by The Joint Commission and leaders in patient safety across the United States and abroad — that expands upon traditional root cause analysis.
Moving swiftly after a safety incident occurs, you’ll learn to establish a small team to conduct interviews, develop a flowchart, and pinpoint vulnerabilities in your system: poor equipment design, inadequate training, or insufficient resources.
Most importantly, by the end of the course, you’ll gain tools and strategies to address these vulnerabilities with sustainable actions that really work to prevent future harm. This is the focus of Root Cause Analyses and Actions — or RCA2.
Source: Institute for Healthcare Improvement
